If you're a solopreneur, coach, or even a small business with a handful of employees, your CRM set up does not need to take 90 to 120 days. In fact, if all your doing is moving from your Excel based CRM or Outlook contact list, set up can take 30 minutes or less. That's right, with a clear plan and efficient workflows from your CRM vendor partner, you can be up and running in less than the time it would take to get a delivery from Dominos.
It's not that CRMs are hard to use, it's just that most of them aren't built for solo operators. Frankly, they're bloated. And I should know, I built Super Easy CRM to serve a wide range of users and still offer the flexibility to accommodate all kinds of workflows. That means, yes, there are features in the system that a small team or solo business owner may never touch. The difference? I don't penalize you for that. You won't get forced into a higher plan just because some feature exists. And I won't trap you in a 12-step onboarding sequence just to move your contacts from a spreadsheet into your deal flow.
The problem with most CRMs is that they aren't designed for simplicity. They're designed for scale,often by teams trying to squeeze the most revenue out of each customer. So if you're a solopreneur or micro-business, you're left with two lousy options: pay top dollar for functionality you don't need or try to cobble together a DIY system using Excel, email threads, and digital Post-It notes.
That's where the delays come from. Not because CRM is inherently complicated, but because the tools were built for companies ten times your size. Super Easy CRM exists to cut through all that noise. I built it so you could set up once, get moving, and stay focused on the work that actually gets you paid. And once you do grow into those advanced features, they'll be waiting for you,not locked behind a paywall or an onboarding rep.
If you're coming from Excel, Outlook, or Notion,or worse, a mental checklist you swear is “working just fine”,this part is where everything starts to click. You don't need 30 automations or a sales ops person to manage your pipeline. What you need is a clean, repeatable structure you can actually stick to.
This 5-step flow is what I recommend to new Super Easy CRM users who want to get up and running fast. Whether you're a coach, freelancer, real estate agent, or consultant, this structure gets you organized in 30 minutes or less.
Working leads isn't the only thing you can do in your CRM. You can track client issues via Tickets, like we do in IT, complete tasks, run projects, store products, and even track your profits. But, for solopreneurs and smaller businesses, the best features to utilize are the tasks and tickets modules. Here is where you can ensure you keep the customers you fought so hard to get happy.
It's super easy to get hyper focused on the Sales process since that's where all the money but customer retention is just as important. Once you're up and running with your sales workflow, start working tickets and tasks into your process.
Use them to log customer issues, track questions, and stay accountable. When you create a ticket in Super Easy CRM, bind it to the related Contact or Deal. That way, you’ve got a full picture of who this person is, what their issue is, and what’s been done to resolve it. Now you’re not searching through Slack messages, email threads, or handwritten notes when a client calls back asking for an update. It’s all right there.
Better yet, tracking your tickets over time can help you identify trends. Maybe three different customers all had trouble with the same feature. That’s not a coincidence,that’s something you can fix at the product or service level. But you’ll only catch those patterns if you’re documenting properly.
This is where I recommend adopting a “document everything” policy. The second something happens,a client calls, submits a support request, has a question, gets confused, whatever,log it. Add a note to the contact, create a quick ticket, or leave a timestamped comment on the deal. It may seem excessive or even a little annoying at first, but this habit becomes gold when you’re juggling 10+ clients at once. Especially if you’re not using call recording software or formal helpdesk tools.
Documentation is your safety net. It protects you when a client forgets what was said, it keeps your communication history tight, and it gives you full context the next time someone reaches out. Whether you're working alone or planning to scale later, getting into the habit of tracking every touchpoint is one of the smartest things you can do for long-term success.
In short, don’t just use your CRM to chase leads. Use it to keep the ones you’ve already closed. That’s where real business stability comes from.
Getting started is sometimes the hardest part of CRM adoption. You'll have to not only adopt a new piece of tech but change the way to conduct business. But, this doesn't have to be super difficult. Follow our super simply 5 step guide and you can get your CRM up and running in a half hour or less. And, remember there are two things you should always clean before consuming: fruit and crm data. For the latter, we've built a free CRM data cleansing cool that will remove duplicates, normalize emails, phone numbers, and more. And we've got you covered on your email list with this free email validation tool.
Posted by: Matt Irving on 6/16/2025